Getting Acquainted with Healthcare

This patient-centered care chapter discusses the overall structure of our healthcare system, provides a bird’s eye view for navigating throughout the industry and enhances your communication skills with healthcare professionals.

By the end of this chapter, you should be able to

• Analyze the layout of the medical practice
• Identify the role of each service provider within the medical clinic
• Become acquainted with and more comfortable navigating throughout the healthcare clinic and how it links to the system
• Understand the importance of healthcare literacy and how communication directly affects your care, and what you can do to improve your choices