Build Better Patient Participation Across Your Member Population

Patient Better gives U.S. health plans a structured way to educate, assess, and measure how members participate in their healthcare.

Our pilot programs combine patient participation education, physical self-health management resources, member readiness and proficiency assessment, and reporting into one scalable program.

Health plans can begin with a defined member population, evaluate participation across the pilot, and determine how Patient Better fits within their broader member engagement and quality strategy.

Four pilot programs are available, currently ranging from $95,000 to $1.6 million.

Engagement system announcement for 2025

The Missing Layer in Member Engagement

Health plans already invest heavily in reminders, outreach, care coordination, digital tools, surveys, and measurement. But those systems still depend on something that is often assumed rather than taught: the member’s ability to participate effectively in their own care.

Patient Better addresses that layer.

We teach members how to prepare for care, organize their health information, communicate more effectively during encounters, understand their responsibilities, and follow through between visits.

At the same time, the health plan gains a structured way to assess participation, document engagement activity, and evaluate member readiness across a defined population.

📈 Plan Calculator

Patient Better offers four pilot sizes for U.S. health plans. Each is designed to test the Patient Better model across a defined member population before broader deployment.

Step 1: Calculate the Population You Want to Pilot

A table titled "Recommended Deployment by Plan Size" outlines four Patient Better pilot tiers based on plan size. Columns include: Deployment Tier, Member Pilot Population Size, Patient Better Units, Recommended Email Outreach, and Typical Results. The Micro Pilot is for up to 10,000 members, with 500 units and 2 batches of 5,000 emails—used for a fast proof-of-concept. The Small Pilot is for up to 25,000 members, with 2,500 units and 2 batches of 12,500—offering a broader data sample. The Standard Pilot is for up to 50,000 members, with 5,000 units and 4 batches of 12,500—suitable for strategic scaling. The Enterprise Pilot serves 100,000+ members, with 10,000 units and custom batch sizing—used for full integration prep.
Click the Plan Calculator Member Engagement Response Pyramid image above

Step 2: Choose Your Pilot. Only Pay for What You Use.

Smiling older woman reviewing her explanation of benefits on a laptop at home, sitting on a comfortable couch with paperwork and a calculator nearby, symbolizing confident and independent healthcare management.

Micro Pilot

500 Patient Better units | Outreach population up to 10,000 members

An older woman with short gray hair and glasses, wearing a rose-colored cardigan, sits at a kitchen table smiling during a video call on her laptop. In front of her are a pill organizer, a blood pressure cuff, a smartphone, and a glass of water—suggesting she is discussing her health or medications online. The scene illustrates a patient engaging in virtual care, possibly learning about or seeking preauthorization for medical services or prescriptions.

Small Pilot

2,500 Patient Better units | Outreach population up to 25,000 members

A smiling female healthcare provider wearing a light blue shirt and stethoscope sits across from an older woman in a pink blouse. They are engaged in a warm, supportive conversation inside a bright, modern clinical setting. The provider appears to be explaining something, possibly reviewing health information or next steps. In the background, another clinician is blurred out, adding to the atmosphere of a busy but caring environment. The “Patient Better” logo is visible in the top right corner. This image represents how MAPS for Healthcare supports meaningful patient-provider connections by encouraging engagement and communication early in the care journey.

Standard Pilot

5,000 Patient Better units | Outreach population up to 50,000 members

A diverse group of older adults sits in a bright, collaborative classroom setting, engaged in a learning activity with notebooks, pens, and laptops. Two women in the foreground smile and share notes, reflecting confidence and connection. This image represents the Patient Better Standard Pilot, a structured engagement program designed for Medicare Advantage plans with over 50,000 members. The standard pilot supports pre-care education and patient readiness through scalable, reportable engagement without increasing provider workload.

Enterprise Pilot

10,000 Patient Better units | Outreach population of 100,000+ members

Disclaimer: This education was brought to you today by The Patient Better Project Inc., a 501(c)(3) organization and Patient Better LLC where both companies are dedicated to reshaping the way patients and caregivers navigate care. We are committed to empowering individuals with the knowledge and tools necessary to take control of their health journeys, ensuring that everyone can access the care they need with confidence and clarity.

The information provided here is for educational and entertainment purposes only. It is not intended as, nor should it be considered a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. If you think you may have a medical emergency, immediately call 911 or your local emergency number.

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