Patient Better®
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Patient Better®
Self-Health Advocacy Made Easy
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Congratulations on completing the Patient Better Academy! This survey is designed to assess how your skills have developed throughout the program. By comparing your responses before and after, we can understand your progress in navigating healthcare, managing finances, and communicating effectively with providers. Your honest answers will help us continue to empower patients like you to manage and navigate their care more efficiently and effectively.

Before you begin the survey, please take a moment to answer a few quick questions about yourself. If you choose, you may include your name and date of birth so that we can submit this information to your insurer; otherwise, your responses will remain anonymous. This helps us better understand our students and continue improving the Patient Better Academy experience for everyone.

Graduate Name
Date Of Birth
Sex
Age
Ethnicity
City (Residence)
State

This section is designed to evaluate your foundational skills and knowledge in key areas that are essential for managing your healthcare effectively. It is divided into three segments:

This section assesses your foundational knowledge of healthcare navigation, including understanding the roles of healthcare professionals, clinic layouts, and essential skills for communicating effectively within the healthcare system. Please rate your level of competence with the following statements.

Please indicate your level of knowledge or competence with the following statements: (1 = strongly disagree 5 = strongly agree)

Knowledge Before Course Enroll

Topic: Essential Navigation Knowledge

Knowledge After Course Enroll

I understand the roles of various healthcare professionals and the layout of clinics.

I feel comfortable navigating the healthcare system to receive treatment or manage my health.

I have a foundational understanding of point-of-care services and how they support my healthcare needs.

I can identify and understand the purpose of ancillary care services and products that complement my primary

I am confident in managing and coordinating external healthcare resources effectively.

I have fundamental health literacy skills that help me communicate with healthcare providers and avoid potential errors in my care.

This section evaluates your understanding of healthcare financial processes and your ability to build collaborative relationships with healthcare providers. Please indicate your level of agreement with the following statements to reflect your skill level in managing these aspects of your healthcare.

Please indicate your level of knowledge or competence with the following statements: (1 = strongly disagree 5 = strongly agree)

Knowledge Before Course Enroll

Topic:
Financial and Relationship Performance

Knowledge After Course Enroll

I have an essential understanding of healthcare costs, insurance payers, and financial processes that affect my treatment.

I am confident in collecting and organizing health information that could help increase the approval of my insurance claims.

I can evaluate and document relevant financial information that impacts my healthcare.

I feel prepared to engage as an informed and equal partner with my healthcare providers during appointments.

I understand how to manage and share my health records with various healthcare professionals.

I am comfortable establishing and maintaining a productive partnership with healthcare professionals to improve my care outcomes.

This section assesses your ability to coordinate and communicate healthcare information effectively, including document management and interaction with healthcare providers. Please indicate your level of agreement with the following statements to reflect your competence in these areas.

Please indicate your level of knowledge or competence with the following statements: (1 = strongly disagree 5 = strongly agree)

Knowledge Before Course Enroll

Topic:
Effective Coordination and Communication

Knowledge After Course Enroll

I am proficient in organizing and managing my healthcare documents for review by my providers.

I feel confident in documenting my at-home care activities in a way that supports my healthcare providers in planning my treatment.

I understand how to use tools like the SOAP Note and The SIPP Tool to communicate my health needs accurately.


I am capable of independently managing my health records and can retrieve relevant information when needed.

I feel prepared to act as an effective liaison between my healthcare providers, ensuring that they have the information they need to support my care.

I have a comprehensive understanding of my own health needs and feel confident navigating the healthcare system independently.

Your voice matters! In this final section, we invite you to share your honest feedback on the Patient Better Program. Your insights will help us understand what worked well and where we can make improvements, ensuring that future participants have the best possible experience.

1. What aspects of the Patient Better Program did you find most helpful or impactful in managing your healthcare?
2. Were there any areas of the program that you felt could be improved or expanded upon to better support your healthcare journey?
3. How easy was it to understand and apply the information provided in the program to your real-life healthcare needs? (Please provide specific examples if possible.)
Additional Comments:

Thank you for helping us continue to empower patients like you.

Patient Better®

We are the destination for people to learn the essential proficiency skills needed to be successful in today’s post-pandemic and technology-based medical landscape. Take The Healthcare Proficiency Challenge and test your healthcare knowledge today.

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