Healthcare has changed. Your education should, too.

Your #1 resource for real-world healthcare education in today’s digital-first, post-pandemic medical landscape.

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The Topics We Cover

Find step-by-step guidance on the everyday skills you need to stay informed and in control of your healthcare.

Spotlight Healthcare Navigation Words and Terms

Explore a rotating selection of key healthcare navigation terms.

The Patient Better Ecosystem

   A unified framework that brings the entire care system together for clearer, more connected experiences.

Our mission is to give people the education they need to manage their healthcare more effectively and gain better access to care through practical, real-world training. To support our mission, we built the Patient Better Ecosystem—a unified structure that connects plans, patients, and professionals. By working from the same engagement playbook, each group can communicate more clearly, coordinate more smoothly, and create a healthcare experience that is simpler, clearer, and far more connected.

  • Plans use the program to strengthen engagement.
  • Professionals use the licensing suite to guide patients.
  • Patients learn the skills to manage and coordinate their own care.

Patient Better creates a shared pathway where everyone is working from the same engagement playbook—making healthcare simpler, clearer, and more connected.

A three-part circular diagram titled the Patient Better Ecosystem. The chart is divided into three equal sections labeled “Plans,” “Patients,” and “Professionals.” Each section is color-coded—green for Plans, red for Patients, and purple for Professionals—and the segments connect at the center to illustrate how all three groups work together within the same engagement framework.

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Video Spotlight
Video 1:  Why You are Learning to Manage Your Care #healtheducation
Video 1: Why You are Learning to Manage Your Care #healtheducation
Video 2: How to Navigate the Patient Better Website #healthandwellness
Video 2: How to Navigate the Patient Better Website #healthandwellness
Video 3: How to Build Your At-Home Care Team #healthandwellness
Video 3: How to Build Your At-Home Care Team #healthandwellness
Video 4: How to Track Your Healthcare Providers #healthandwellness
Video 4: How to Track Your Healthcare Providers #healthandwellness
Video 5  Why Being as a Certified Health Advocate Matters #healthandwellness
Video 5 Why Being as a Certified Health Advocate Matters #healthandwellness
Take Your Navigation Skills to the Next Level

Certify your healthcare navigation education and turn your new skills into a recognized credential.

What we are:

6

Courses

23

Micro-Lessons

All

Skill Level

5:00h

Duration

English

Language

The education you need to thrive in today's medical landscape.

Course 1: Point-of-Care Services – A Course on How to Get Efficient Patient-Centered Care

In this course, you will learn how clinics are designed to give you the ability to maintain, get treatment, or recover from illness or injury more easily. This course details point-of-care service providers, what they do, the clinics they work in, and the overall structure of the healthcare system so that you can become a more active member in your treatment. After completing this course, you would have already taken the initial steps to advance your health communication and literacy skills to govern your healthcare more efficiently and effectively.

Course 2: Ancillary Care Network Essentials – Coordination and Management

This course focuses on the ancillary support services and products that work in conjunction with your provider’s point-of-care treatment. After completing this course, you will have an in-depth understanding of how ancillary care is a cost-effective solution that plays an intricate role in maintaining, treating, or recovering from illness or injury.

Course 3: Understanding Healthcare Finances – Learn the Principles of Cost Effective Care

In this course, you will learn the fundamentals of time and money to improve your healthcare finance knowledge. Through seven micro-lessons, Patient Better walks you through the essential concepts, practices, and processes that will help you govern your healthcare finances more efficiently and effectively. With the support of tools and templates, you will learn how to look inside yourself to better understand your financial perspective and communicate your outlook to pertinent health professionals quickly. After completing this course, you will know how healthcare finances work, understand payers and plans more thoroughly, as well as conduct non-standard research properly.

Course 4: Building Effective Health Relationships – A Strategic Approach for the Most Individualized Care

This course depicts how people’s relationships with clinicians affect care experiences. In this course, Patient Better details health appointments so that students will have a more sophisticated understanding of what they can do to be a more active member on their healthcare team. Indeed, there are many more complexities to being a patient today than it was ten years ago and providers need you to position yourself as an equally informed participant. After completing this course, you will have learned what you can do to help ease system strains and how your health record can be communicated to various health professionals who use either digital or paper charts.

Course 5: Mastering Healthcare Documentation – Strategies for Visit Preparation, Participation & Follow-Ups

Statistics show that nearly 80% of the health information that patients receive in the treatment room will be lost once they leave the office. In this course, you will learn how to organize, communicate, and document at-home care delivery to point-of-care service providers to help you better protect yourself from oversights and errors. In this high-level course, you will learn the ins and outs of health document management that will catapult your capability to interpret, plan, execute, and record sophisticated at-home care delivery to providers. After completing this course, you will have the knowledge to manage care delivery for complex conditions and/or multiple diagnoses.

Course 6: Real-World Application– Learn How to Manage Your Healthcare Like a Pro

In this course, you will learn how to organize your health manager. This specialized training is a collaboration of all of the previous courses to reap the reward of governing care. After you complete this course, you will have the knowledge to thrive in today’s medical landscape and take your health managing skills to the next level.

Health A - Z
  • Medical Billing
  • International Classification of Diseases
  • Current Procedural Terminology
  • Navigation Skills
  • Urgent Care
  • Medical Bill
  • Encounter
  • Hospital Readmission
  • Adverse Event
  • Patient Navigator
  • Warning
  • Critical Care Specialist
  • Phlebotomy
  • Ophthalmology
  • Pediatrics
  • Obstetrics and Gynecology
  • Infectious Disease
  • Hematology
  • Proctology
  • Otolaryngology