A female doctor in a white coat with a stethoscope discusses treatment options with a smiling female patient in a yellow blouse, both reviewing an open medical document. The setting is a well-lit, modern medical office with a clipboard, pen, and health-related charts in the background. This image represents shared decision-making, where healthcare providers and patients collaborate to make informed choices about care.

Shared Decision-Making

Shared Decision-Making (SDM) is a collaborative approach where patients, their caregivers, and providers make informed healthcare decisions together.

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An elderly man sits at a desk with a younger man assisting him as they work together on a desktop computer. The younger man points at the screen, guiding the older man through an administrative task, symbolizing the importance of completing administrative duties such as accessing online portals, managing health records, or organizing medical appointments. The setting, with natural lighting and a casual environment, highlights the collaborative effort required to navigate healthcare responsibilities efficiently.

Administrative duties are the non-clinical tasks and responsibilities patients complete to ensure that their care needs are communicated clearly, well-structured, and effectively managed throughout their healthcare journey.

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Two healthcare professionals in white coats stand in a hospital hallway, engaged in a focused discussion while reviewing a patient's chart and tablet. Their collaborative posture and attentive expressions highlight the importance of care coordination in ensuring seamless communication and teamwork among providers. The hospital setting reinforces the context of organizing and managing patient care to deliver effective and unified healthcare services.

Care Coordination

Patient Better

Care coordination is the process of organizing and managing healthcare services to ensure all providers work together effectively for the patient’s benefit.

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Quality Improvement

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Administrative Duties

Care Coordination

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