Member Engagement is More Than Just Outreach—It’s a Strategy. And We Deliver It.
Need to Strengthen Member Compliance & Retention? We Have the Solution.
One of the biggest challenges insurers face today is keeping members engaged in their healthcare. Low compliance rates, poor care navigation, and preventable claims drive up costs and lower plan performance. Missed screenings, unmanaged chronic conditions, and low Star Ratings put financial incentives at risk.
The solution? A structured, self-guided engagement system that ensures members stay on track—without extra admin burden.
The Problem: Why Traditional Member Engagement Programs May Still Fail
Health insurers operate in a high-stakes environment where financial performance, plan efficiency, and compliance metrics drive success. Yet, outdated engagement methods continue to drain resources without delivering results.
🚨 Untracked Member Compliance – Without a structured system, members miss preventive screenings, skip medications, and delay care, leading to higher claims costs.
🚨 Rising Unnecessary Costs – Avoidable ER visits, unmanaged chronic conditions, and noncompliant members inflate expenses and reduce efficiency.
🚨 Administrative Overload – Current engagement strategies waste time and resources on outreach efforts that fail to drive measurable improvements.
🚨 Member Churn is Expensive – Low engagement erodes trust, pushing members to switch plans and increasing acquisition costs.
Without a cost-effective, scalable way to drive member engagement, insurers face increasing financial waste and missed revenue opportunities.
The Solution: The Member Engagement Prioritization Program
✅ Proven Impact on Star Ratings – Patient Better directly supports CMS Star Rating metrics by increasing preventive care participation, improving medication adherence, and reducing complaints and appeals.
✅ Hands-Free, Self-Guided System – Members take ownership of their healthcare, reducing the need for administrative intervention.
✅ Tracks & Documents Compliance – Provides measurable data on engagement and adherence, optimizing risk-adjusted payments and CMS Star Ratings.
✅ Reduces Costly Gaps in Care – Ensures members follow through on screenings, medications, and preventive care, preventing low-quality scores.
✅ Improves Retention & Satisfaction – Strengthens member loyalty through proactive engagement that positions your plan as a top-tier provider.
With Patient Better’s Member Engagement Prioritization Program, insurers finally have a scalable, compliance-driven solution to improve plan performance, financial outcomes, and member trust.
Why Patient Better Works: The Science Behind It
Traditional engagement strategies rely on outreach, reminders, and incentives, but they fail to address the core issue—members don’t know how to engage effectively in their care. Patient Better changes that.
📌 Star Rating-Driven Engagement – Our system is designed to improve CMS measures tied to preventive screenings, medication adherence, and member satisfaction.
📌 Behavioral Science-Driven Engagement – Unlike passive engagement strategies, Patient Better applies Meaningful Learning principles, ensuring members retain and act on the information.
📌Eliminates Decision Fatigue – Members struggle with complex healthcare systems. Our structured approach reduces confusion, improving compliance and reducing high-cost claims.
📌 Measurable Impact on Plan Performance – Our system tracks engagement, compliance, and satisfaction—allowing insurers to document and optimize risk-adjusted payments, CMS Star Ratings, and plan efficiency.
This isn’t just another engagement program. It’s a evidence-backed system designed to drive measurable, financial results for insurers.
Think Your Members Won't Engage? Think Again.
Health insurers have long struggled with low engagement rates, assuming that members simply won’t take an active role in their care—but the real issue isn’t willingness, it’s capability.
🚨 Most engagement programs fail because they rely on passive outreach and generic wellness content that doesn’t drive behavior change.
🚨 Members don’t know what to do next—so they ignore outreach, miss screenings, and fall into costly care gaps.
🚨 Traditional engagement is one-size-fits-all, but members need structured, step-by-step guidance to take action.
Patient Better proves that when members are given the right tools, they WILL engage.
✅ Proven Learning Methods Drive Action – We use Meaningful Learning principles to ensure members retain information and apply it to their care decisions.
✅ Navigation is Simplified – No more overwhelming health portals or confusing paperwork. Our system guides members on what to do, when to do it, and why it matters.
✅ Engagement Becomes Automatic – Instead of constant outreach, members take ownership—leading to higher compliance, fewer high-cost claims, and better plan performance.
Engagement isn’t about forcing participation—it’s about making it easier. Patient Better ensures your members don’t just hear your message—they act on it.
"Health insurers can no longer afford passive engagement—Patient Better provides the structured, measurable system needed to drive real compliance, boost Star Ratings, and protect financial performance."
Discover How Patient Better Can Strengthen Your Plan’s Performance in Just 20 Minutes
Our Strategy Demo gives you a personalized walkthrough of how the Member Engagement Prioritization Program helps insurers reduce costs, improve compliance, and optimize plan efficiency—all with a hands-free, scalable system.
What to Expect:
📌 Overview of Patient Better – Learn how our compliance-driven engagement system increases CMS Star Ratings, risk-adjusted payments, and member retention.
📌 Live Demonstration – See our structured, self-guided program in action and how it seamlessly integrates with your current member engagement strategy.
📌 Q&A Session – Get answers from our experts on how to reduce administrative burdens, cut unnecessary costs, and drive measurable financial results.
🚀 Ready to optimize engagement, have happier members, strengthen compliance, and protect your bottom line?
📅 Book your free 20-minute Strategy Demo today!
Disclaimer: This education was brought to you today by The Patient Better Project Inc., a 501(c)(3) organization dedicated to reshaping the way patients and caregivers navigate care. We are committed to empowering individuals with the knowledge and tools necessary to take control of their health journeys, ensuring that everyone can access the care they need with confidence and clarity.
The information provided here is for educational and entertainment purposes only. It is not intended as, nor should it be considered a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. If you think you may have a medical emergency, immediately call 911 or your local emergency number.
