The Importance of Health Literacy and the 6 Undeniable Benefits That Can Transform Your Care Journey

Imagine sitting in a doctor’s office, nodding politely while the physician explains your treatment plan. You understand some of it, but not all. Later, when you pick up your medication, the instructions feel confusing. Do you take it once a day or twice? With food or without? That moment of uncertainty is where health literacy makes all the difference.
Health literacy isn’t just the ability to read a pamphlet or recognize a medical term. It’s the skill of understanding, questioning, and applying health information in real-life situations. And its importance reaches far beyond the exam room.
In fact, studies show that nearly 9 out of 10 U.S. adults struggle with health literacy at some level. The impact of low health literacy can be serious: medication errors, missed appointments, unnecessary ER visits, and difficulty managing chronic conditions. On the other hand, people with higher health literacy experience better health outcomes, lower costs, and greater confidence in their care. For more data and background, the Health Literacy Fact Sheets by the Center for Health Care Strategies (CHCS) offer a helpful overview of why health literacy matters for patients and providers alike.
The 6 Benefits of Health Literacy in Action
Health literacy may sound like a technical medical term, but in reality, it’s about everyday moments that shape our health. From the conversations we have with doctors to the confidence we feel making big decisions, health literacy in healthcare shows up in ways we often overlook. To see its true impact, let’s walk through six undeniable benefits that highlight the importance of health literacy.
Here are the six essential benefits that highlight the true importance of health literacy.
- Clearer Communication with Providers – Too often, patients leave appointments with more questions than answers. In fact, research shows that 40–80% of medical information shared during visits is forgotten immediately, and nearly half of what is remembered is incorrect. With strong health literacy, patients know how to prepare questions ahead of time, ask for plain-language explanations, and clarify next steps before walking out the door. That shift creates trust, reduces misunderstandings, and helps patients actually use the advice they receive. This is one of the most important health literacy benefits in strengthening medical communication and building true patient-provider relationships.
- Better Management of Chronic Conditions – Chronic conditions account for 90% of the nation’s $4.5 trillion in annual healthcare costs. Yet many of these costs are tied to preventable complications. Patients with strong health literacy are more likely to monitor blood sugar, track symptoms, and follow through on treatment adjustments. Instead of reacting to crises, they stay one step ahead, turning long-term care into manageable routines. This shows how patient education and health literacy directly improve outcomes for people living with long-term illnesses.
- Safer Use of Medications – Medication errors are one of the most common—and most preventable—causes of harm in healthcare. The FDA estimates 1.3 million emergency room visits each year are due to medication mistakes. Health-literate patients double-check instructions, ask pharmacists for clarity, and recognize when something doesn’t look right. This simple vigilance turns a confusing pill bottle into a tool for healing rather than harm. The importance of health literacy in medication safety highlights its role in both patient empowerment and care coordination.
- Reduced Healthcare Costs – Low health literacy costs the U.S. healthcare system an estimated $238 billion annually. Patients who don’t understand their care plans often skip preventive visits, rely on costly ER care, or repeat unnecessary tests. By contrast, patients with higher health literacy save money through preventive screenings, smarter use of insurance, and fewer avoidable hospitalizations. For families, this means less financial stress—and for the system, more sustainable care. This is a clear example of how improving health literacy supports better health outcomes and long-term healthcare access.
- More Confident Decision-Making – Healthcare decisions are rarely simple. Choosing whether to undergo surgery, weighing treatment risks, or deciding on end-of-life care requires confidence and clarity. Health literacy equips patients to ask, “What are my options? What happens if I wait? How will this affect my life?” By understanding risks and benefits, patients make choices that reflect their values instead of defaulting to confusion or pressure. This demonstrates why health literacy matters—it empowers people to participate fully in their own care decisions.
- Greater Equity and Access – Limited health literacy disproportionately affects people in underserved communities, compounding existing barriers to care. It creates a silent divide where some patients can navigate the system while others are left behind. Strengthening health literacy acts as an equalizer. It helps people understand insurance, find trusted resources, and advocate for themselves. In this way, health literacy doesn’t just improve individual care—it expands healthcare navigation, patient advocacy, and equity across entire communities. This is where health literacy empowerment makes the biggest impact.
These six benefits are more than just ideas on paper—they represent the difference between confusion and clarity, between reactive care and proactive health management. But how can you begin building your own health literacy? It starts by asking the right questions.
Questions to Ask Yourself: Building Your Health Literacy
Health literacy isn’t something you master all at once. It grows through curiosity, reflection, and practice. One of the easiest ways to start is by asking yourself honest questions about how you currently approach your care. These prompts aren’t a test—they’re a way to notice your habits, spot gaps, and find opportunities to strengthen your skills.
Ask yourself:
- Do I prepare a list of questions before visiting my doctor?
- Do I keep my medical records, medications, and test results organized?
- When I don’t understand something, do I ask for clarification?
- Do I know how to check if my health information comes from a reliable source?
- Can I explain my diagnosis and treatment plan to a friend or family member?
- Do I understand my insurance coverage well enough to avoid surprises?
Even reflecting on a few of these questions can uncover practical ways to take charge of your care. The answers aren’t about being perfect—they’re about progress. By paying attention to how you communicate, organize, and advocate for yourself, you lay the foundation for stronger health literacy. And as the benefits show, these small steps can lead to more confident decisions, safer care, and better health literacy and patient outcomes.
With that in mind, let’s close with a few final thoughts on why health literacy matters for all of us.
Final Thoughts
The importance of health literacy cannot be overstated. It is the bridge between confusion and confidence, between fragmented care and empowered health decisions. By developing stronger health literacy skills, patients not only improve their own outcomes but also contribute to a more efficient, equitable healthcare system.
The first step is simply asking better questions—of yourself, your providers, and the system around you. Because when you can navigate your care with clarity, every step of the journey becomes less overwhelming and more empowering.
Do you want to discuss your score?
Disclaimer: This education was brought to you today by The Patient Better Project Inc., a 501(c)(3) organization dedicated to reshaping the way patients and caregivers navigate care. We are committed to empowering individuals with the knowledge and tools necessary to take control of their health journeys, ensuring that everyone can access the care they need with confidence and clarity.
The information provided here is for educational and entertainment purposes only. It is not intended as, nor should it be considered a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. If you think you may have a medical emergency, immediately call 911 or your local emergency number.