Patient Better®
Navigate your way to optimal care
Patient Better®
Navigate your way to optimal care
A woman sitting comfortably on her couch with a laptop, smiling as she looks up, representing the Navigating the Healthcare System category and learning how to manage appointments, referrals, and care tasks from home.

Research shows that more than 70% of adults struggle to navigate at least one part of the healthcare system, and these gaps often lead to delayed care that allows small health issues to turn into serious problems.

Navigating the Healthcare System Is Challenging — Here’s How to Make It Manageable

Today's Top Stories on Navigating the Healthcare System
Parent holding a baby while checking a thermometer, deciding when to go to urgent care for a possible fever.

When to Go to Urgent Care vs Primary Care: A Clear Guide for Winter Illnesses and Everyday Decisions

Knowing when to go to urgent care vs primary care can feel confusing, especially when winter illnesses blur the lines....
  • Pharmacist handing a prescription to a customer in a retail pharmacy, representing the latest in retail health and everyday access to care.

    Latest in Retail Health: A Patient’s Guide to Recalls, Access Changes, and Everyday Care Updates

    Retail health is shifting every day, from product recalls to changes in...

  • Smiling older woman using her laptop and phone at home to manage her healthcare, illustrating the Patient Better vs WebMD difference by showing how real navigation and care coordination skills support today’s medical needs.

    Patient Better vs WebMD: Why Today’s Healthcare System Requires Education, Not Just Information

    Today’s healthcare system asks patients to do far more than understand their...

  • A doctor speaks with a patient during a clinic visit, illustrating the CDC vaccine update explained and how to talk with your provider about vaccine decisions.

    The CDC Vaccine Update Explained: How to Talk With Your Provider and Make Smart, Informed Decisions

    The latest CDC Vaccine Update has raised new questions for many people,...

  • Children eating burgers outdoors.

    10 Ways Ultra Processed Foods Can Influence Your Symptoms—and How to Bring These Changes Into Your Healthcare Conversations

    New research is raising fresh concerns about ultra processed foods. And with...

Top Navigation Glossary Terms
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These are some of the most common navigation terms people rely on every day. Think you can guess them? Hover over each image to see if you’re right.

Healthcare Navigation
Care Coordination
Patient Portal
Appointment Preparation
Referral Management
Telemedicine
Other Glossary Words and Terms
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